Responsible Alcohol Management Program (RAMP) Practice Test

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Prepare for the Responsible Alcohol Management Program (RAMP) Test. Study with cards and multiple choice questions. Ensure you're ready to manage alcohol responsibly!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.


How should establishments respond to intoxicated customers?

  1. Serve them more beverages

  2. Invite them to stay longer

  3. Refuse service and offer assistance

  4. Ignore their condition

The correct answer is: Refuse service and offer assistance

The recommended response for establishments when dealing with intoxicated customers is to refuse service and offer assistance. This approach is grounded in responsible alcohol management practices aimed at promoting customer safety and minimizing potential harm. Refusing service helps prevent further intoxication, which can lead to dangerous situations both for the individual and others. Offering assistance, such as arranging transportation or helping them contact a friend or family member, demonstrates a commitment to their well-being. This policy not only aligns with legal obligations concerning over-serving but also fosters a responsible hospitality environment. By ensuring that intoxicated customers do not continue to consume alcohol, establishments protect themselves legally and ethically, reduce the risk of incidents such as drunk driving or altercations, and promote a safer atmosphere for all patrons.