Responsible Alcohol Management Program (RAMP) Practice Test

Under RAMP, what action is required if an employee observes a guest becoming intoxicated?

1. Encourage them to take an Uber

2. Cut them off from further service

3. Increase the size of their drinks

4. Ask them to leave immediately

The correct answer is: Cut them off from further service

The action requiring that a guest who is becoming intoxicated should be cut off from further service is crucial in ensuring their safety and the safety of others. This approach is aligned with responsible alcohol service practices mandated by RAMP (Responsible Alcohol Management Program). Cutting off an intoxicated guest helps to prevent potential risks associated with excessive alcohol consumption, such as accidents, health emergencies, or disruptive behavior. By intervening at this point, staff can contribute to a safer environment for everyone present. While encouraging a guest to take an Uber may seem helpful, it does not address the immediate issue of continuing to serve alcohol, which could exacerbate their condition. Increasing the size of their drinks directly contradicts the principle of responsible service, as it encourages even more consumption, further leading to intoxication. Likewise, asking a guest to leave immediately might not be necessary or appropriate if done without a prior attempt to manage their drinking. RAMP emphasizes the importance of measured and responsible actions in alcohol service.